Lovetti Infrared Chick Cat Toy USB Charging Squeak Animal Toys For Cats Kitten Funny Original Tumbler Pets Products For Dropshipping
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About this item
[Multifunctional toy] This product is a multifunctional electric cat toy, which integrates multiple functions such as infrared light, squeaking, cat call, self-weight balance movement, swing forward and backward etc., which can effectively attract cat’s play interest.
[Interactive infrared] The product has an automatic sensor switch function. When the cat touches the toy, the toy will swing back and forth. The head of the toy will emit infrared light to attract the cat’s attention, and at the same time it will make a slight chick sound. When the toy stops swinging, the infrared cat light will stop synchronously.
[Cat calling device] This toy has an independent cat calling device switch. When it is turned on, the toy will make a special sound, to call nearby cats, which is practical.If your cat is naughty and leaves the your sight area, you can use this function to call the cat back.
[Self-weight balance movement function] This product adopts a self-weight balance system, which will move by itself when touching, and no electric drive required.
[Easy to use] This toy is made of environmentally friendly and healthy ABS, strong and durable, and will not be damaged by pets. The use process is simple, and this product can be used for a long time.
Return & Exchange Policy
Return & Exchange Policy
Return and Exchange Policy
Your satisfaction is our goal, we promise to accept customer's return and exchange within 30 days after purchase.
Return & Exchange
1. How do I make a return?
First e-mail us at lovettivip@gmail.com and let us know your order number. Then we will provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you have the qualify for a refund. Please ensure that the original appearance is not damaged, no stained and no used. If the goods are damaged due to your improper operation, we refuse to return the goods.
Note: we highly recommend to ship your set via a trackable shipping option, as that can greatly expedite the process.
2. What is the return period?
We provide a refund & exchange period within 30 days of the date that you receive your package.
3. Do I have to pay for the return shipping?
A. Personal Reason: Dislike/Unsuitable for Return
Yes, you are responsible for all return shipping costs. We recommend that you send your return with a tracking option, because we will not be responsible for lost returns.
B. Quality Problem: Wrong/Damaged Products for Return
No, you don't need to bear the return shipping costs. Please send us an email with your order number details, also the problem pictures. We will look into the case once we receive your email, then offer you some solutions.
4. How to Exchange?
First e-mail us at lovettivip@gmail.com and let us know your order number. Explain why you want to exchange and exchange what. Our customer service will look into the case once we receive your email, then offer you some solutions.
5. Do I have to pay for the exchange shipping?
A. If you want to exchange an item without any quality problem for exchange, please send an email to us at lovettivip@gmail.com with your order number details. We will offer you the return address. But you are supposed to pay the shipping fee and the price difference.
B. If the item you received has any quality problem, such as wrong or damaged products, you don't need to pay for the shipping of exchange. Just send us an email with your order number details, it will be more persuasive if you attach a picture of the packing box containing the shipping information and a picture of the item you received in the email. We will look into the case once we receive your email, then offer you some solutions.
6. When will I receive my exchange?
We will arrange the new order delivery after we have received, and confirmed that the returned hair products can be also used. All customers must contact us after sending the package back and provide us with the tracking information, in order for us to place the order for your exchange. It takes 1-2 business days to process all orders. Please use the safe logistics company such as USPS/Postal Office international delivery company, and do as we suggest. Usually orders take 7-15 business days to be delivered with standard shipping.
Refund
* Once we accept your return request, please return the products to our company at the address provided by customer service. We receive the item and check it. Please be assured that the refund will normally be completed within 7 working days.
* Once your refund is approved, your PayPal account or credit card will receive a refund from us (Within 7 Working days).
* If you still have not received a refund, please check your account number or contact your credit card bank account. It may take several business days for your credit card account to announce your refund details.
* If your refund is delayed or lost, please contact us in time. Our email address is: lovettivip@gmail.com
Our Contact Information and Address:
Address: Room 902, Block B, Tuoji Plaza, Jinggang Road, Shushan District, Hefei, Anhui, China
Phone: +8617055844274
Email: lovettivip@gmail.com
Shipping Policy
Shipping Policy
A note about possible delays during COVID-19
Due to an increased number of orders, late shipments are happening more often than usual. This means your order may arrive later than the date shown at checkout or in your confirmation email.
To get the latest updates on your delivery:
Send an email to our customer service to get the tracking number.
Usually, your package will be shipped within 3 business days after order confirm except Weekends and Holidays
Whole Arrival Time= Processing Time (3 business days) + Shipping Time
| Shipping Method | Cost | Shipping Time | Courier |
| Standard Delivery | $7 | 7-15 Business Days | USPS, FedEx |
| Fastest Delivery | $27.99 | 3-5 Business Days |
DHL, UPS |
Note: 1. Please ensure your address is correct, changing address after parcel left factory will cause extra fees which should be born by buyer.
2. Our shipping policy is applicable to all countries.
3. lovetti is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
4. We do not accept P.O. BOX or APO address, logistics companies refuse to deliver, and your order is easily lost.
5. Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.
Our Contact Information and Address:
Address: Room 902, Block B, Tuoji Plaza, Jinggang Road, Shushan District, Hefei, Anhui, China
Phone: +8617055844274
Email: lovettivip@gmail.com
Payment Policy
Payment Policy
We accept the following payment methods:
Visa Credit Card, MasterCard, PayPal, American Express, JCB
Enter credit card information on the payment page to checkout
Payment of PayPal:
1. You have your PayPal account, then choose the PayPal to complete the payment directly
2. If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.
- Quick checkout with PayPal
What if my payment keeps failing?
- If your payment keeps failing please make sure you have enough funds on your payment
method.
- If your card has 3D Secure option on, your bank will send you a text message with a security code. Please make sure to enter the code on the payment page.
Alternatively, please try a different payment method.
What currency willl be charged in?
We process all orders in US dollar.
Is checkout safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
PayPal Verified
Our payment system has 2048 bit encryption and secure servers which enables you to make your payment with complete confidence.
Your credit card information is not processed through or stored on lovetti servers, and no information is ever released to a third party.
lovetti reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. If you have any questions or comments about any of our policies, please contact us.
Contact Us
Email: lovettivip@gmail.com
Work Phone: +8617055844274
Working Hours: 9:30 am-5:30 pm GMT+8
Company Address: Room 902, Block B, Tuoji Plaza, Jinggang Road, Shushan District, Hefei, Anhui, China
We will reply you within 24 hours after receiving your email. If you have any questions, please email us. This is the most effective way to solve the problem. Note that it may be in the spam mailbox.
Note:
*lovetti does not collect your credit/debit card number or personal information when you make a payment. Your private info is absolutely safe here.
*All transactions are conducted online, because we do not accept checks, money orders, direct bank transfers, or cash on delivery.
Order Tracking
Order Tracking
A tracking number will be sent to you via the contact info you provided, the moment the parcel leaves the warehouse. With the tracking number, you can check the updates about where the parcel is.
*Please note that the tracking number must match the shipping service company.
If you still cannot track your order, please contact lovetti customer service for support.
YOUR ORDER HISTORY & INFO
Registered users can log in to check the order history and other info.
If you are not a registered user, please enter lovetti in your e-mail search box to find the order info. If it does not work, please contact lovetti for assistance.
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Why Choose Us ?
We serve friends like me, and our philosophy is to provide customers with high-quality and inexpensive products, Our vision is satisfy customer needs. Hope you can get a good experience in our store.
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